| Taylor | Hello, I’d like to make an appointment to see Dr. Johnson, please. |
| Dr. Smith | Of course! May I have your name and the reason for your visit? |
| Taylor | My name is Taylor Smith, and I’ve been having recurring headaches. |
| Dr. Smith | I'm sorry to hear that, Taylor. When would you like to come in? |
| Taylor | Is there any availability this Wednesday? |
| Dr. Smith | Let me check... Yes, we have an opening at 10:30 AM and another at 3:45 PM. Which would you prefer? |
| Taylor | The 10:30 AM slot works for me. |
| Dr. Smith | Great, I’ve scheduled you for 10:30 AM this Wednesday with Dr. Johnson. Do you have our office address? |
| Taylor | Yes, I've been there before. Do I need to bring anything? |
| Dr. Smith | Please bring your ID and insurance card, and arrive 15 minutes early to update any paperwork. |
| Taylor | Will do. Thank you for your help! |
| Dr. Smith | You're welcome! We look forward to seeing you on Wednesday. Have a great day! |