| Emily | Excuse me, I'm looking for books on European history. Can you help me? |
| Chris | Of course! Are you looking for anything specific in European history? |
| Emily | I'm particularly interested in the Renaissance period. |
| Chris | Great. You'll find books on the Renaissance in the history section, aisle B. I can show you where it is. |
| Emily | That would be great, thank you! Also, do you have any journals or articles on this topic? |
| Chris | Yes, we do. We have a range of academic journals in the reading room, and you can also access online databases using our library computers. |
| Emily | That’s very helpful. Do I need a library card to access these resources? |
| Chris | For physical books and journals, no. But for online resources, you'll need to register for a library card. It's free and you can sign up right now if you like. |
| Emily | Yes, please. I would like to sign up for a library card. |
| Chris | No problem. I'll need some ID and proof of address. The card will give you access to all our resources and you can also borrow books for up to three weeks. |
| Emily | Here's my ID and a utility bill for proof of address. |
| Chris | Thank you. I'll process this for you now. Here's your library card. Let me show you to the history section and the reading room. |
| Emily | Perfect, thank you so much for your help. |
| Chris | My pleasure. Let me know if there's anything else you need. Happy reading! |